SecondYou, ProxiCare’s AI phone pilot

Question 1 of 2

Do you care for someone with dementia?

Used privately to understand pilot interest. These answers do not decide clinical eligibility, go to ad platforms, or give permission to contact you.

SecondYou, the phone pilot from ProxiCare

A voice they know.

SecondYou is an AI phone pilot built from the family caregiver’s own voice. You hear and approve the voice before your loved one uses it.

The team guides setup, first calls together and feedback. The full application helps the recruiting team review whether this pilot is a reasonable fit.

Applying is screening, not acceptance or enrollment.

Watercolor illustration of an older woman welcomed by a familiar figure — Illustrative AI-generated artwork from proxi.care. SecondYou is a phone pilot.

We’re inviting 25 families.

Participation is free for selected pilot families. For enrolled families, the service is free during the pilot and for five years after the pilot ends, as long as it remains commercially available.

Offer and participation details

For this offer, enrolled means accepted into the pilot, informed consent completed, and onboarding begun. Later pausing or withdrawing does not by itself end that eligibility or create a charge or repayment obligation.

Participation includes informed consent, guided setup, voice review, initial calls together and feedback. During the current pilot, a trained human from the team is live on every call. SecondYou is not an emergency or safety monitoring service.

Read the current pilot terms

Your contact information

Preferred contact name Age Email Phone City (optional) State ZIP code (optional)

Preferred contact method

Text Phone Email

Best time to reach you

Please provide an email address or phone number. Either is enough; you may provide both. If you provide only one, we will use that contact method.

Your own health and ability to participate Caregiver burden right now

Check every statement that applies to you. Some answers require follow-up, and a severe current safety concern may mean this pilot is not the right fit. You must select at least one option; if none apply, select the first box.

None of these statements apply to me. I currently have, or have had, a condition affecting cognition, meaning thinking or memory. I have active untreated psychosis or mania, meaning serious untreated mental health symptoms. I have a severe current depressive illness. I have had a recent suicide attempt or currently have thoughts of self-harm. I have an active alcohol, opioid, or stimulant use disorder. I have a speech or voice problem that makes phone conversations hard to understand. I have a history of physical aggression toward the care recipient or others. I am grieving the death of a close family member within the last three months.

Your technology access

Mobile phone access

Yes No

Device access

Smartphone Computer Tablet No regular device

Comfort with phone calls and texts Comfort using apps or the web

Your loved one, diagnosis, and stage

Your loved one's initials Your loved one's age band Your loved one's gender Your loved one's state of residence My loved one is: Your loved one's primary diagnosis Approximate diagnosis year (optional)

Best description of your loved one's current cognitive stage

Choose your best estimate. MCI means mild cognitive impairment. If you have not been told a stage, choose “Not sure.”

Everyday life with your loved one

Living situation and phone access

Living situation Reliable personal phone access for your loved one Could your loved one use one button or speed dial to call? Your loved one's hearing status Can your loved one understand speech on the phone?

Your loved one’s health and safety

Does your loved one currently have, or have they recently had, any of the following? You must select at least one option; if none apply, select “None of these are current or recent concerns for my loved one.”

Relationship and phone feasibility I know my loved one well, including their usual habits, behavior, and emotional responses.

Caregiving duration Phone call frequency Typical call duration Call direction Do you and your loved one speak any language other than English to each other? Will you and your loved one talk on the phone for more than 40 minutes total over a typical week?

One last part about decision-making

Legal authority and care decisions

Families handle care decisions in different ways. Tell us whether you have a formal legal role and how decisions are usually made. You do not need to upload documents now. If you are unsure, choose “Not sure” and our team can discuss it with you later.

Legal authority and decision-making

Do you have a formal legal role for your loved one? How are care decisions usually made?

Your personal relationship to your loved one was asked earlier. This question is only about formal legal authority and how care decisions are made. It is okay to be unsure.

Confirm your caregiving role

Open the statement below, read it, and choose whether to confirm.

I have read and agree to the statement about my caregiving role and decision-making authority.

Open the statement, read it, and choose whether to confirm.

Screening acknowledgments and submission

These acknowledgments are for screening only. Full informed consent, meaning the later written consent process, and onboarding happen later if the application is accepted.

Important pilot terms

Experimental pilot and selection

Enrollment in this pilot is offered to caregivers of people with dementia. The caregiver, not the person receiving calls, is the applicant and is responsible for screening, consent, setup, and feedback. This is an experimental product. Some features may be unavailable, may change, or may not function as intended during the pilot. No results are guaranteed. Individuals may meet the criteria, but not be selected. Selection for the pilot program is solely at the discretion of ProxiCare PBC.

Five-year free access for pilot families

For this benefit, enrolled means a family has been accepted into the pilot, completed informed consent and begun onboarding. Enrolled families receive the SecondYou service at no charge during the pilot and for five years after the pilot ends. Features included in that service and offered to paying families remain free to enrolled pilot families during that period. There is no automatic billing. Once a family meets this definition, later pausing or withdrawing from pilot participation does not by itself end eligibility for this five-year free-access offer, as long as the service is commercially available. Withdrawing from the pilot does not create a charge or repayment obligation.

Program and service changes

ProxiCare PBC may cancel, change, modify or end the pilot program at any time. The five-year free-access offer applies as long as the service is commercially available. ProxiCare PBC may change features or discontinue the service for safety, legal, technical, operational or business reasons. If the service is no longer commercially available, ProxiCare PBC is not required to continue operating it solely for pilot families.

General wellness only

This program is a general wellness pilot testing program and is not a clinical trial. It is intended to explore and evaluate the use of the system for general wellness purposes and is not designed to diagnose, treat, cure, or prevent any disease or medical condition.

Participation does not guarantee any particular outcome, benefit, improvement, or result. Individual experiences and results may vary. The system and program should not be considered a substitute for professional medical advice, diagnosis, or treatment.

I understand that, if I am accepted and later give informed consent, my loved one may receive phone calls from SecondYou, an AI system, using my name and a voice modeled on mine. I understand that, during those calls, my loved one may not be told that the voice is generated by AI. This will be fully explained before I decide whether to give informed consent. I understand the summary about voice recordings, transcripts, and how the AI model is handled for the pilot. I consent to be contacted by SecondYou or the recruiting organization for follow-up. I consent to future contact if not selected for the first pilot cohort.

For each linked acknowledgment below, open the row, read the statement, check the certification in the pop-up, and close it. The Important pilot terms box above is directly checkable.

About this application

This form is for a small pilot inviting 25 families caring for people with dementia, recruited with the Ellen Samson organization. The caregiver completes this application and participates in screening, consent, setup, and feedback. "Loved one" means the person you care for.

This is screening only. Submitting does not enroll you or guarantee acceptance. Selection is solely at the discretion of ProxiCare PBC. Nothing starts unless you are accepted and then read, ask questions about, and sign an informed consent agreement. Any voice recording happens only after that.

Your privacy. What you share stays inside the screening and pilot review process. Your name and contact details stay with the recruiting organization until you are accepted. Until then, reviewers see an application ID instead of your name, a "blinded application number." Submit once. After you submit, we show your next steps and your application number.

You can also read how the pilot works or why families participate.

Do you care for someone with dementia?

Does your loved one repeat the same questions or call multiple times a day?

A voice they know.

Ask the recruiting team to contact you.

We’re inviting 25 families.

Thinking, perception, and substance use

Medical or neurological status

Immediate safety and behavior concerns

Communication

Legal authority and care decisions

Your caregiving role and decision-making authority

Important pilot terms

Experimental pilot and selection

Five-year free access for pilot families

Program and service changes

General wellness only

Application deleted

Voice and recordings

Leave the pilot (withdrawal)

Contact and support

Important pilot terms

Experimental pilot and selection

Five-year free access for pilot families

Program and service changes

General wellness only